Privacy Policy
This policy explains how PsychVault collects, uses, stores, and protects personal information when people browse, buy, sell, and contact us through the marketplace.
Information we collect
We collect account information such as name, email address, store profile details, purchase history, library activity, moderation reports, and data reasonably required to process payments, deliver downloads, prevent fraud, and support users. We do not sell personal information to data brokers.
How we use data
Your information is used to create and secure accounts, deliver purchases, manage creator storefronts, provide buyer libraries, operate moderation and reporting systems, respond to support requests, and improve marketplace quality and safety.
Payments and third parties
Payments may be processed through providers such as Stripe. File storage and delivery may rely on secure infrastructure providers. Those services may process limited personal data needed to perform their role, subject to their own privacy and security controls.
Security and retention
We take reasonable steps to protect user data, limit access to sensitive information, and maintain marketplace records for operational, legal, fraud prevention, and support purposes. You should also protect your own device, credentials, and email account.
Related policies
You can also review our Terms of Service and Refund Policy for more information about how digital purchases and creator content are handled on PsychVault.
