Contact us

Have a question about buying, selling, payouts, moderation, or how PsychVault works? Send us a message and our team will respond as soon as possible.

General support

hello@psychvault.com.au

Creator support

If you need help with your store, uploads, moderation, or payout setup, email us with the relevant store or resource details.

Response times

We aim to respond to genuine support enquiries as quickly as possible. Including the purchase, store, or resource name helps us investigate faster.

Marketplace policies

Legal, privacy, and refund information is available on our public policy pages linked in the footer.

Send a message

Use this form to send a message to our support team. We will reply to the email address you provide.